Why domestic
Your phone system should live where you do
The people who build your phone system, the people who help you with it, and the place your calls are kept should all be in the United States. With NGVoIP they are.
Built here
Made by the people who answer for it
Our software is written here by our own team. When something needs fixing, the people who can fix it already know.
Answered here
Help from someone who can actually help
You talk to a person in the United States who knows the system and can make the change while you are on the phone.
Kept here
Your calls stay in the country
Recordings, voicemail and text messages are stored in the United States and are not copied abroad.
Why it matters
Three plain reasons
You may never think about where your phone system comes from. Your customers and auditors might.
- PrivacyCalls carry names, account details and health information. Here, they stay under rules you already know.
- AccountabilityOne company, in one country, responsible for all of it.
- Help when you need itWe work the hours you do and speak plainly.
Veteran-owned and operated
Service is a habit we brought with us
NGVoIP was founded by a US military veteran, and it shows in simple things.
- We pick upYou reach a person, not a maze of menus.
- We say what happenedIf something breaks, you hear what it was, in plain words.
- We stay until it is rightA problem is finished when it works for you.
Why "next generation"
Business phones keep moving. This time they come home.
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First
Lines on the wall
A technician for every change.
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Then
A box in the closet
Powerful, expensive, and tied to one building.
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Lately
Software you run yourself
Cheaper, but the server and the worry are yours.
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Now
NGVoIP
Nothing to run, and all of it in the United States.
Ask us the hard questions
Where are my recordings kept? Who can hear them? Who do I call when something breaks?